Gemora
Gemora

Gemora Terms of Service

Effective Date: December 19, 2025 | Last updated December 19, 2025

These Terms of Service (the "Terms") govern your access to and use ofGemora (the "Service"), including our apps, websites, APIs, and related features. By accessing or using the Service, you agree to these Terms.

If you do not agree, do not use the Service.

1. Definitions

  • Account: Your registered user account for accessing the Service.
  • User Content: Any content you submit, upload, sync, transmit, or store through the Service, including text, files, images, notes, journals, prompts, and "memories."
  • Memory: Structured or stored information (including summaries, tags, embeddings, preferences, and context) used to personalize your experience.
  • AI Output: Content generated by AI models (responses, summaries, suggestions, analyses).
  • Third-Party Services: Services not owned or controlled by Gemora, such as payment processors, model providers, hosting, analytics, or integrations.

2. Eligibility

You must be at least 13 years old to use the Service (depending on your jurisdiction and our product policy). If you are under the required age, you may only use the Service with a parent or legal guardian's consent, and they are responsible for your use.

We may suspend or terminate Accounts we reasonably believe violate this section.

3. The Service and the Nature of AI

Gemora provides AI-assisted features such as conversation, writing, summarization, planning, journaling, and memory-based personalization.

You acknowledge and agree that:

  • AI output may be inaccurate, incomplete, or not suitable for every situation or use case.
  • AI Output is provided for informational and general purposes only.
  • You are responsible for how you use the Service and any decisions you make based on AI Output.

4. General Information; Professional Services

Note: The Service is not medical, legal, financial, or other professional advice. AI-assisted information is general and is not a substitute for qualified professional guidance.

For urgent safety, health, legal, or financial concerns, contact the appropriate qualified professional or local emergency resources.

5. Account Registration and Security

You agree to provide accurate information and keep it updated. You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activity that occurs under your Account

Notify us immediately at support@gemora.app if you suspect unauthorized access.

6. User Content, Ownership, and License

6.1 You Own Your User Content

You retain ownership of your User Content.

6.2 License You Grant to Gemora

To provide and operate the Service, you grant Gemora a non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, transmit, display, and create derivative works from your User Content solely for:

  • Providing the Service to you
  • Maintaining and improving the Service
  • Safety, abuse prevention, and compliance with law

This includes creating summaries, indexing, and embeddings needed for retrieval and personalization.

6.3 Your Responsibility for User Content

You represent and warrant that you have the rights to submit your User Content and that your User Content does not violate law or third-party rights.

7. Memory Features and Control

Gemora may store "Memory" to personalize the Service. Depending on your plan and settings, you may be able to:

  • View saved memories
  • Edit or delete memories
  • Adjust what the Service remembers

Note: Avoid submitting passwords, one-time codes, full payment card details, government ID numbers, or similar sensitive information unless a feature specifically requests it.

We may apply safety controls to prevent storage of certain sensitive data categories.

8. Acceptable Use Policy

You agree not to:

  • Use the Service for illegal activities
  • Harass, abuse, defame, or harm others
  • Create or distribute malware, spam, scams, or phishing
  • Attempt to access, probe, scan, or test vulnerabilities of our systems
  • Reverse engineer, decompile, or attempt to extract source code (except to the extent permitted by law)
  • Circumvent usage limits or security measures
  • Infringe intellectual property rights or privacy rights

We may investigate violations and take action, including removing content, limiting access, suspending, or terminating Accounts.

9. Intellectual Property

The Service, including software, design, branding, and all non-User Content materials, is owned by Gemora or its licensors and protected by intellectual property laws.

You may not use our trademarks, logos, or branding without written permission.

10. Third-Party Services and Integrations

The Service may rely on or interoperate with Third-Party Services (e.g., model providers, payment processors, cloud hosting). Your use of Third-Party Services may be subject to their terms and policies.

Gemora is not responsible for Third-Party Services we do not control.

11. Privacy

Our collection and processing of personal data are described in our Privacy Policy. The Privacy Policy forms part of these Terms.

You consent to our processing of your data as described in the Privacy Policy.

12. Subscriptions, Billing, and Refunds

12.1 Plans

We may offer free and paid subscription plans. Plan details are available at our pricing page.

12.2 Billing and Auto-Renewal

Subscriptions may automatically renew unless you cancel before the renewal date. Billing may be handled through Apple App Store, Google Play, Stripe, or other payment processors, and you agree to their terms.

12.3 Price Changes

We may change prices. If a price change affects your existing subscription, we will provide notice as required by law or the platform.

12.4 Refunds

Refunds are handled as follows:

  • Purchases via app stores: subject to the store's refund policies
  • Purchases via direct billing: governed by our Refund Policy

13. Service Availability; Changes

We may modify, suspend, or discontinue parts of the Service at any time for operational, security, legal, or improvement reasons. We do not guarantee uninterrupted availability.

Some features may be offered as beta or experimental and may be changed or removed.

14. Termination

14.1 Termination by You

You may stop using the Service at any time. You may request Account deletion via in-app controls (if available) or by contacting support@gemora.app.

14.2 Termination or Suspension by Us

We may suspend or terminate your Account if we reasonably believe you:

  • Violated these Terms or the Acceptable Use Policy
  • Created risk or legal exposure for Gemora or others
  • Engaged in fraud, abuse, or harmful behavior
  • Are required to be restricted to comply with law

15. Data Retention and Deletion

We retain User Content as necessary to provide the Service and as described in the Privacy Policy. When you request deletion, we will delete or de-identify data within a reasonable timeframe, except where retention is required for:

  • Legal compliance
  • Security, fraud prevention, and abuse investigations
  • Backups and system integrity (deleted on standard backup cycles)

16. Disclaimers

Disclaimer Notice

The Service is provided "as is" and "as available." To the maximum extent permitted by law, Gemora disclaims warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that AI-assisted output will be accurate, reliable, or error-free.

17. Limitation of Liability

To the maximum extent permitted by law, Gemora will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill.

To the maximum extent permitted by law, Gemora's total liability for any claim arising out of or relating to the Service will not exceed the greater of: the amount you paid to Gemora in the 12 months before the event giving rise to the claim; or USD $100.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

18. Indemnification

You agree to defend, indemnify, and hold harmless Gemora and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Service
  • Your User Content
  • Your violation of these Terms or applicable law
  • Your infringement of any third-party rights

19. Governing Law; Dispute Resolution

These Terms are governed by the laws of Vietnam, without regard to conflict-of-law rules.

Disputes will be resolved in the courts of Vietnam, unless applicable law requires otherwise.

20. Changes to These Terms

We may update these Terms from time to time. If changes are material, we will provide notice via the Service or email. Continued use after the effective date means you accept the updated Terms.

21. Miscellaneous

  • Severability: If any provision is held invalid, the rest remains in effect.
  • No Waiver: Failure to enforce a provision is not a waiver.
  • Assignment: You may not assign these Terms without our consent. We may assign them as part of a merger, acquisition, reorganization, or asset sale.
  • Entire Agreement: These Terms and the Privacy Policy are the entire agreement between you and Gemora regarding the Service.

22. Contact

  • Support Email: support@gemora.app
  • Website: https://gemora.app

Appendix A: Memory-Specific Terms

Memory Feature Information:

  1. Purpose: Memory exists to personalize your experience and improve retrieval of context you choose to share.
  2. User Control: Where available, you can view/edit/delete memory and adjust memory settings.
  3. No "Mind Reading": Memory is based on what you provide and what the Service is configured to store.
  4. Safety Controls: We may block storage of certain sensitive items (e.g., passwords, OTPs, full card numbers) to reduce risk.